Blog · · 6 min read
Is a Fertility Concierge Worth It? What $2,100 Buys
An honest cost-benefit look at fertility concierge services for IVF in Spain: what NadóWay's $2,100 Basic package actually covers, when a bigger package makes sense, and when you should skip us entirely.
By Elissa Hansen, Founder of NadóWay
We get asked a version of this question on most free calls, usually politely: what am I paying for, exactly? It is the right question. A concierge fee sits on top of the clinic, the flights, and the hotel, and if it does not earn its place you should not pay it. So here is the honest version, including the cases where you should not hire us.
Our packages start at $2,100 for Basic, $6,600 for Standard, and $11,400 for Premium, which covers one full treatment cycle with each additional cycle added for a flat $4,500. The numbers come from an estimate of the hours each package takes, priced at a rate well below what our founder bills in her consulting work. We would rather grow by being obviously fair than by being expensive.
What $2,100 buys
Basic is for people who are organized, comfortable booking their own travel, and mainly need to be pointed at the right clinic with a proper introduction. It includes five things.
An understand session: a real conversation about your history, your goals, your calendar, and your budget, followed by a written summary you can share with a partner or a parent who is helping pay.
Clinic matching from our vetted Barcelona portfolio, with a written explanation of why a particular clinic fits your case and not just why it is good in general.
A warm introduction to the clinic's international team, with your records organized and sent ahead so the physician arrives at your first video consultation already knowing your history.
Coordination of that first consultation, including scheduling across the seven-hour time difference, and email support through it so you can ask what a term meant or whether a quote looks normal.
What it does not include is the travel planning, the clinic liaison through your cycle, or anyone on call during treatment weeks. Those live in Standard and Premium.
When you should skip us
If you have already completed an IVF cycle, you keep good records, you have traveled internationally without stress, and you have the time to research clinics yourself, you may not need a concierge at all. Barcelona IVF, our partner clinic, has an English-speaking international department and publishes its prices. You can email them directly, and we would tell you so on a free call.
You should also skip us if the fee would push the trip out of reach. The whole point of Spain is that it brings donor-egg IVF within range for families priced out at home. If $2,100 is the difference between going and not going, go without us and use our cost comparison page and free guide to prepare.
When a bigger package pays for itself
Standard makes sense when the logistics are the thing you dread. It adds a personalized plan with timeline and cost expectations, travel planning for each trip, a liaison role with the clinic so medical language gets translated into plain English, and scheduled check-ins through your first cycle. Families who choose it usually say the same thing afterward: they spent their energy on decisions instead of on email threads.
Premium is for people who want someone reachable when something shifts, which in fertility treatment is often. A cancelled cycle, a flight change, a result that lands differently than expected. It adds decision coaching at each fork, on-call support during treatment weeks, and coordination with your U.S. OB/GYN for the care before and after your trip. It covers one full cycle, and if you need another, we add it for $4,500 rather than asking you to buy a new package.
What you are actually paying for
Three things, in our view. Time: families who research IVF abroad on their own usually get there, but it takes months. Mistakes avoided: showing up to a first consultation without the right records, booking a nonrefundable flight before the clinic confirms a transfer date, or choosing a clinic on the strength of its website. And a prepared first conversation with a physician who already knows your case, which changes the quality of everything that follows.
A simple test: if a friend had already done this journey and offered to walk you through it for a day's pay, would you take it? Most people would. That is roughly what Basic is.
Decide on a free call
The free call is thirty minutes by video or phone. We listen to where you are, answer your questions about Spain, and tell you honestly whether it is worth exploring further and whether you need us at all. If the answer is that you can do this yourself, we will say so.
This article is general information, not medical, legal, tax, or financial advice. NadóWay is a concierge service and does not provide medical care. Figures are planning estimates reviewed periodically.